With vertically specific expertise in both business strategy and technology, Turnpoint Solutions delivers client success through IT-enabled business process transformation. Our global breadth of proficiencies is grounded in our first-hand knowledge gained from working in the industries we serve. We work closely with our clients’ executives and management to ensure that business strategy is mapped clearly to technology investments that underpin business process change, and we work continuously to ensure that our clients’ software and IT investments provide measurable ROI and competitive advantage.
Our services and solution program offerings include:
Process Alignment and Business Case Development
- Analyze current business processes and design more efficient processes based on industry best practice
- Review of current systems and technologies to determine capacity to support improved processes
- Develop business case based on leveraging existing investments in infrastructure and deploying new technologies where return on investment can be measured by tangible improvement.
- Develop a roadmap for process improvement to include project and resource plans and a change management program.
Project Management & System Implementation
By using our experienced and certified project managers along with a proven implementation methodology, we are able to ensure an on-time delivery based on the expected results.
Our approach is to align business and information technology strategies by:
- Analyzing the current business processes and how they support company objectives
- Leveraging existing technology investments to enhance current processes
- Deploying new technologies to achieve superior performance
- Driving a methodology that supports a continuous improvement approach aligned with effective change management
- Designing business intelligence and knowledge management programs that track vertical key performance indicators (KPIs) as a benchmark of program and industry performance
- Provide change management throughout the project to ensure user acceptance and implement effective cultural change
- Achieve requirements definition by mapping current business processes to best practice processes and align system configuration, new technology deployment, process changes and user training
- Develop a matrix of skills and business functions to ensure alignment of human capital and technology investment.
- Develop and approve solutions documents that define new business processes and job responsibilities.
- Technical architecture design
- Design and build data conversion
- Interface design and build
- Orientation and training plans and delivery
- Develop a continuous improvement program to ensure that the maximum return on investment is achieved.
- Business reporting design and delivery
- Statutory reporting development
- Packaged business intelligence and analytics by industry
- Business activity monitoring and alerts
- Hyperion (HFM) integration with ERP
- Grants Management for public transit
- Business Objects universes
- Reporting libraries by industry
